Responsible Gambling

At Fair Go Casino Australia we take responsible gambling seriously. Gambling should be a form of entertainment, never a way to make money or solve financial problems. This page outlines the warning signs of problem gambling, the self-help tools available at Fair Go Casino, and free confidential support services for Australian players.

Warning Signs of Problem Gambling

Gambling can stop being fun when it begins to impact your finances, relationships or wellbeing. Watch for these signs in yourself or someone close to you:

Spending more money or time gambling than you can afford;
Chasing losses — trying to win back money you've already lost;
Hiding the amount you gamble or lying about gambling activity;
Borrowing money or selling possessions to fund gambling;
Feeling restless, anxious or irritable when not gambling;
Neglecting work, study, family or social commitments;
Continuing to gamble despite negative consequences.

If two or more of these signs apply, it may be time to seek support. Problem gambling is treatable, and free help is available 24/7 across Australia.

Tools Available at Fair Go Casino

Fair Go Casino provides several responsible gambling tools directly in your account dashboard:

Deposit limits — set a daily, weekly or monthly cap on how much you can deposit;
Loss limits — automatically stop play once a defined loss threshold is reached;
Session time limits — set a maximum length for each gambling session;
Reality checks — receive on-screen reminders showing how long you've been playing;
Time-out (cooling-off period) — temporarily suspend your account for 24 hours, 7 days or 30 days;
Self-exclusion — close your account for a longer period (6 months, 1 year or permanently). Once activated, self-exclusion cannot be reversed within the chosen period.

To activate any of these tools, log in to your Fair Go Casino account and visit the Responsible Gambling section, or email support@fairgocasino-australia.net with your request.

Australian Support Organisations

If you or someone you know is struggling with gambling, the following Australian services provide free, confidential support 24 hours a day, 7 days a week:

Gambling Help Online — confidential online counselling and chat. gamblinghelponline.org.au
Gambler's Help — national phone line, free 24/7: 1800 858 858
Lifeline Australia — crisis support and suicide prevention: 13 11 14
BetStop — Australia's National Self-Exclusion Register. Register once to exclude yourself from all licensed Australian online wagering operators: betstop.gov.au
Financial Counselling Australia — free financial counselling: 1800 007 007
Gambler's Anonymous Australia — peer-support meetings: gaaustralia.org.au

Protecting Minors

Gambling is strictly for adults aged 18 years and over in Australia. If you have children or other minors in your household, we recommend:

Never sharing your account login or password;
Logging out of your casino account after each session;
Using filtering software such as FamiSafe or Net Nanny to block gambling sites on shared devices;
Talking to young people about the risks of gambling.

Tips for Safer Play

Set a budget before you start, and stick to it;
Never gamble money you can't afford to lose;
Take regular breaks — set a timer if needed;
Don't gamble while under the influence of alcohol or drugs;
Don't chase losses. The next spin won't fix the last one;
Balance gambling with other hobbies and social activities;
If gambling stops being fun, stop playing and reach out for support.

Remember: gambling should be entertainment, not income. If you're worried about your own gambling or that of someone close to you, free confidential help is just one phone call away — 1800 858 858.

Last updated: 15 May 2026